Digital banking has improved the relational customer experience, bringing agility, speed, and cost savings.
It also increased (potentially) the risks of mobile and online transactions, and great is the commitment of banks to prevent fraud, working hard on content and security systems.
There is no bank that has not used Alert services for its customers.
There are several benefits, in fact. Let’s see them together.
Many banks provide this kind of service to the user who has paid a certain amount of money to their account. Certainly there are paper receipts, but a further attestation (see cases where the payment is not made directly to a cashier) by SMS or notification is good as well.
We mentioned a little about it: If you experience illegal activity on a bank account, especially without the user’s own permissions, the SMS or notification can alert the owner in real time so that he can at this point takes the necessary countermeasures.
Through Alerts, the user is constantly updated on all bank account activities. Deposits, withdrawals, investments, automatic payments, interests … everything is traced and communicated in real time to the owner.
The alert also works as a memorandum against general account information on the account. It is able to remember the expiration date of a card or ATM. In addition to the classic Happy Birthday greetings J
Ubiquity manages both Alert Premium, end-to-end, and Alert Bulk, free for the user receiving the message. In both cases, services are provided through secure connections with Telephone Operators or other International Partners.
In the case of Push Notification, the service offered is centralized and transparent with respect to the various providers with fallback and SMS routing mechanisms.
Among the various cases of particularly successful use of the platform we quote the management of One Time Password and PIN codes sent by SMS.