It is undeniable how digital banking has always transformed the experience of users to their credit institution.
Some of the most popular home banking services (citing Wikipedia) are:
- Account statement view
- On-line bank transfers
- Charging the cell phone
- On-line payments
The adoption of such systems has generated benefits both for banks and for clients: for the bank, the adoption of such services entails the expansion of the client’s target by extending its services also to the banks, as well as a reduction in labor costs; customers benefit instead of the convenience (geographically or temporally) of home banking services and their lower cost compared to off-line services.
But at the same time, the benefits also increase the risks, with the emergence of increasingly sophisticated forms of cybercrime.
For all banking institutions, it has become indispensable to have Alert systems that can protect their accountants from scams and other similar issues.
There are several strengths and pluses offered by these infrastructures.
Fraud Prevention, as we mentioned before, is definitely in the front row for the specific interest of operators and users. An SMS or notification can alert the consumer in real time about the activities that are being carried out or are being carried out on his or her behalf.
Alerts are also useful in case of payment, giving the user the ability to receive a secure and certain digital receipt of receipt.
Alerts are also informative of all current account activity and data.
It also works as a memorandum, to remember an expiration or an important date.
Ubiquity offers, in this sense, a multi-channel platform that manages Alert, Push Notification and E-Mail.
Ubiquity manages both Alert Premium, end-to-end, and Alert Bulk, free for the user receiving the message. In both cases, services are provided through secure connections with Telephone Operators or other International Partners.
In the case of Push Notification, the service offered is centralized and transparent with respect to the various providers with fallback and SMS routing mechanisms.
Among the various cases of particularly successful use of the platform are the management of One Time Password and PIN codes sent by SMS.